TraktCRM | Lead Management Software

Privacy Policy

Effective date: 30 April 2026

We respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you use our lead management platform.

1. Information We Collect

When you use TraktCRM Web, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, company name, and login credentials.
  • Business Information: Lead details, deal information, pipeline data, customer communications, and files you upload.
  • Technical Data: IP address, device type, browser type, operating system, and usage statistics.
  • Cookies & Tracking: For session management, analytics, and platform optimization.

2. How We Use Your Information

  • Provide, operate, and improve our lead management tool.
  • Securely store and manage leads, deals, pipelines, and related business data.
  • Communicate with you regarding product updates, support, or policy changes.
  • Monitor system usage to enhance performance and security.
  • Comply with legal obligations.

3. Data Security

  • We implement strict data security protocols (encryption, secure servers, access controls).
  • All lead and deal data is confidential and accessible only to authorized users.
  • We do not sell, trade, or rent your data to third parties.
  • Third-party service providers (e.g., cloud hosting, analytics) may process data under strict confidentiality agreements.

4. Data Retention

  • We retain your data as long as your account is active.
  • Upon request or account termination, we will delete or anonymize your data within [30–60 days], unless legally required to retain it.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access and download your data.
  • Correct or update inaccurate information.
  • Request deletion of your data.
  • Restrict or object to data processing.

6. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you by email or in-app notice before changes take effect.

7. Contact Us

For any questions regarding this Privacy Policy, contact us at: